# Bot Satisfaction

The bot satisfaction feature displays the survey result given by bots to customers, whether sent from knowledge or dialogue. To see the report, go to the **Analytic** menu and click the **Virtual Agent** menu, then click **Bot Satisfaction** menu which you can find on the left sidebar.  

Then, select Bot to display the bot satisfaction data, such as below.

![Bot Satisfaction](/files/KNjY1HuH8bSWudXH0H6U)

**Component Explanation:**

| Nama            | Deskripsi                                                                                   |
| --------------- | ------------------------------------------------------------------------------------------- |
| Like Average    | The average total likes obtained by the bot survey from all knowledge or dialog modules.    |
| Dislike Average | The average total dislikes obtained by the bot survey from all knowledge or dialog modules. |
| Like            | Total result bot survey as 'likes' obtained from the knowledge/dialog.                      |
| Dislike         | Total result bot survey as 'dislikes' obtained from the knowledge/dialog.                   |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/analytic/virtual-agent/bot-satisfaction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.