> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/twitter.md).

# Twitter

Twitter is an app for social media that you can use to help your customers. Follow the steps described below to connect your Twitter account to 3Dolphins SRM. So, when customers interact with your Twitter account, they will be automatically converted to tickets and can be handled by your support team.

![Twitter](/files/E4Jj9JhZn7tDMV2rabP6)