> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/customer-service/dashboard/ticket-activity/add-task-based-on-ticket.md).

# Add Task based on Ticket

Besides being able to add tasks to the task management menu, you can also add tasks based on the related ticket in the **Customer Support** menu > select ticket > click **Ticket Activity** > **Add Task**. Then you will see a pop-up to add task as shown images below.

![Create Task](/files/ZxMhuMVZbVbBL3ViZjFB)

For example, enter task name and detail task. Then, you can add responsible persons, participants, and observers. Besides that, you can also set the due date, reminder date, priority task, or even add a checklist to the task.

When done, at the bottom you can click the **'Save Task'** button. Then, you will see a successful pop-up and the task will be displayed on the task list, as shown below.

![Save Task](/files/HLwR7u8ECLMKCzxkfMNe)