# Add Task based on Ticket

Besides being able to add tasks to the task management menu, you can also add tasks based on the related ticket in the **Customer Support** menu > select ticket > click **Ticket Activity** > **Add Task**. Then you will see a pop-up to add task as shown images below.

![Create Task](/files/ZxMhuMVZbVbBL3ViZjFB)

For example, enter task name and detail task. Then, you can add responsible persons, participants, and observers. Besides that, you can also set the due date, reminder date, priority task, or even add a checklist to the task.

When done, at the bottom you can click the **'Save Task'** button. Then, you will see a successful pop-up and the task will be displayed on the task list, as shown below.

![Save Task](/files/HLwR7u8ECLMKCzxkfMNe)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/customer-service/dashboard/ticket-activity/add-task-based-on-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.