# Image URL Link and Font Color for Feedback Link

In the feedback email, there is a header and a feedback link font color that you can set in the **System Settings** > **Ticket Configuration**.

![System Settings - Image URL Link and Font Color For Feedback Link](/files/gCqCmsc2WB4t31dI8BuV)

For example, consider the image below, the header that says “WHAT CAN **AI** HELP YOU?” is the images url link inputted in the **images url link** field, fill this with public url that contains images, and the recommended resolution for this images is 600 \* 200px. In addition, you can change the font color on the feedback link “Rate Our Service” according to your company color in **font color for feedback link** field, in the image below we use orange.

![Email Template from URL Link](/files/-MSgNo1AvjBbYfUPLGsU)


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