Image URL Link and Font Color for Feedback Link
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In the feedback email, there is a header and a feedback link font color that you can set in the System Settings > Ticket Configuration.
For example, consider the image below, the header that says “WHAT CAN AI HELP YOU?” is the images url link inputted in the images url link field, fill this with public url that contains images, and the recommended resolution for this images is 600 * 200px. In addition, you can change the font color on the feedback link “Rate Our Service” according to your company color in font color for feedback link field, in the image below we use orange.
