# Image URL Link and Font Color for Feedback Link

In the feedback email, there is a header and a feedback link font color that you can set in the **System Settings** > **Ticket Configuration**.

![System Settings - Image URL Link and Font Color For Feedback Link](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FRMTidUlTBetF93wBKCOw%2FImage%20URL%20Font%20Color%20system%20settings.png?alt=media\&token=3d9fabd5-7cea-4d45-a635-d0883a95b51f)

For example, consider the image below, the header that says “WHAT CAN **AI** HELP YOU?” is the images url link inputted in the **images url link** field, fill this with public url that contains images, and the recommended resolution for this images is 600 \* 200px. In addition, you can change the font color on the feedback link “Rate Our Service” according to your company color in **font color for feedback link** field, in the image below we use orange.

![Email Template from URL Link](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSgKtW4dBJZkVgGGYA0%2F-MSgNo1AvjBbYfUPLGsU%2Fimage.png?alt=media\&token=a71fe0c4-9b99-419b-b1af-6d66c7805a0b)