# Create New Live Chat Channel

This section describes how to add a live chat channel by doing the following steps:

Go to the **Integration** menu and click the **Channel Connector** menu, then you will see a channel connector page such as image below.

![Channel Connector](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F6CXUPHAm4kJUFSnvA9Es%2FChannel%20Connector%20live%20chat%20edit.png?alt=media\&token=0365808b-7f43-4398-8d1e-b57474f34b18)

On the channel connector page, click the **'Plus'** button in the channel live chat and you will see a pop-up channel setting. Only the **'Channel Name'** and **'Timeout'** fields are required when creating a new live chat channel.

![Channel Setting](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FIsohkI45M0Jh5yaCZF8i%2FChannel%20Setting%20live%20chat%20edit.png?alt=media\&token=b6144fc7-ac4a-402e-bb60-ea1c692d410c)

**Component Explanation:**

| Name                      | Description                                                                                                                                                                                                                                                                                                                                                               |
| ------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Channel Name              | Your live chat channel name. **(Required)**                                                                                                                                                                                                                                                                                                                               |
| Timeout                   | <p>The duration of how long a client is allowed to be inactive before getting disconnected automatically from the live chat channel. <strong>(Required)</strong><br>Fill the field with integer only, and the value is in second (<strong>example:</strong> If we allow our clients to be inactive for 1 hour, then fill the field with <strong>3600</strong> value).</p> |
| Allow Origin              | <p>Specify which origin(s) are allowed to connect to the channel, leave it empty if we want it able to be connected from all origin. <strong>(Optional)</strong>  <br>(Example<strong>:</strong> if we want it only able to be connected from example.com, fill the field with '<http://example.com>').</p>                                                               |
| Google Captcha Secret Key | Only fill this field if we want to validate client login with Google Recaptcha, leave it empty if we want to skip the validation. **(Optional)**                                                                                                                                                                                                                          |

Next, click the **'Save'** button. If the channel is successfully created, it will appear in the live chat channel list.

![Channel Live Chat Added](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FIIe39AZaG0fRTMF4pBk8%2FChannel%20live%20chat%20added%20edit.png?alt=media\&token=ea582793-505b-43b9-abbc-ebe28b84cdf4)

**Component Explanation:**

<table><thead><tr><th width="69.50148367952525">No.</th><th width="255">Name</th><th>Description</th></tr></thead><tbody><tr><td>1</td><td>Channel Name</td><td>Tricks: hover on top of the channel name to view the channel port.</td></tr><tr><td>2</td><td>Channel ID</td><td>Each channel registered in Omni Channel 3Dolphins has a different ID.</td></tr><tr><td>3</td><td>Channel Key &#x26; Secret View Button</td><td>Click to view channel id and channel secret which is used as connection credentials on the client-side (will get into detail in <a href="how-to-connect-client-to-live-chat-channel">this</a> page).</td></tr><tr><td>4</td><td>Channel Config Button</td><td><p>Click to edit the channel's configuration. Here are some possible configurations:</p><ul><li>LOB: Click to edit LOB can access this live chat channel.</li><li>Channel URL: To edit the webhook channel URL. </li><li>Allow Origin: To specify the origin(s) that could connect to the channel.</li><li>Firebase Key: To send websocket events via firebase.</li></ul></td></tr><tr><td>5</td><td>Channel URL Copy Button</td><td>Click to copy the channel URL to the clipboard.</td></tr><tr><td>6</td><td>Delete Button</td><td>Click to delete this channel. </td></tr><tr><td>7</td><td>Online and Offline Button</td><td>Click to turn on or off the channel. Red means offline, Green means online.</td></tr><tr><td>8</td><td>Refresh Button</td><td>Refresh your channel at any time to ensure you are always up to date with the refresh button.</td></tr></tbody></table>