# Visitors Volume

Visitors volume is a feature that makes it easy for supervisors to see the number of visits handled by agents on your channel within a specific time period and which channel your visitors are using to get in touch with your agents. By acquiring the visit ratio, you can monitor how well your customers support dashboard is being utilized by the agent. 

To view the report, go to the **Analytic** menu and click the **Live Agent** menus, then click **Visitors Volume** which you can find on the left sidebar.

![Visitor Volume](/files/mBfW8ncA3Y003U9RD0V3)

**Component Explanation:**

| Name         | Description                                                                                         |
| ------------ | --------------------------------------------------------------------------------------------------- |
| Time Series  | Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.' |
| Channel Name | Your channel account name.                                                                          |
| Type         | Your channel type.                                                                                  |
| #of Visitor  | Total customers handled by your Agent in that time series.                                          |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/analytic/live-agent/visitor-volume.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.