> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/customer-service/form-management/form-records/download-form-records.md).

# Download Form Records

All form records can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. In the upper right corner of the form management page, click the **'Download Report'** button on the selected tab. Then, in the dialog box of the download form management, click **'Generate Report'**.

<figure><img src="/files/IWsk837h3HFxi2YYIhWi" alt=""><figcaption><p>Download Form Records</p></figcaption></figure>

And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( <img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="line"> ). If you open the file, data will be displayed as shown images below.&#x20;

{% hint style="info" %}
The fields in the file depend on the form that has been defined.
{% endhint %}

![Excel Download Form Records File](/files/HeuA5zTzjQdp5JehfjI3)

**Component Explanation:**

| Name          | Description                                                 |
| ------------- | ----------------------------------------------------------- |
| Ticket Number | Each unique number of ticket.                               |
| Created Date  | Indicates when this form is created.                        |
| Address       | Your customer's address.                                    |
| Birthdate     | Your customer's birthdate.                                  |
| Email Address | Your customer email address.                                |
| Name          | Your customer name.                                         |
| KTP           | Your customer's National Identity Card Number (KTP number). |
| NPWP          | Your customer's Tax Identification Number (NPWP).           |
| Last Name     | Your customer's last name.                                  |
| First Name    | Your customer's first name.                                 |


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.3dolphins.ai/customer-service/form-management/form-records/download-form-records.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.