# Unrecognized Setting

To display a response message when the bot doesn't understand the intent of the customer's question. This setting is used after the bot detects no response message suitable with bot knowledge or classifier tagging on the fallback message.

Select Bot and click the '**Unrecognized Setting'** icon (![](/files/-MRPVVOWc9LxErvuebIY)). Then, you will see a pop-up of an unrecognized setting. Enter what the bot says and select the language unrecognized message and click the **'plus'** button (![https://docs.3dolphins.ai/wp-content/uploads/2020/04/5-7.png](/files/-MRPVVOXXJW0i7jZh503)).

![Unrecognized Settings](/files/GAO7BZdL90LRxjmH4gpm)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/bot-settings/bot-manager/create-new-bot/unrecognized-setting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.