How to Show Fallback

To make the chatbot smarter, you as a trainer must frequently monitor what questions have not been able to answer by the bot, so you can easily rebuild your knowledge. The question that fails to be answered is called a fallback.

The function of the show fallback menu is to display the unknown responses from the 3Dolphins chatbot on the fallback list, so you can add new knowledge according to the fallback list.

In the upper right corner, click the ‘Show Fallback‘ button. Then, you will see a pop-up of list fallback, and you can view fallback based on range date by fill the field date from and date to.

Component Explanation :

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