# Customer Rating

In the bottom left side of the ticket or when agents close a conversation with customers, the agent can add a rating for the customer to how agents feel about customer inquiries when the agent handles customer tickets etc.

![Agent Rate Customer](/files/GIGpXuCgjPU0BXjsXnoP)

If the agent submitted rating, you can view the report of customer rating in the **Analytic** > **Live Agent** > **Customer Rating**. You can view the number of ratings and the average rating score on the customer rating bar graph and table customer rating of every ticket given by the Agent. 

![Customer Rating](/files/zigzLzd3N8aqxBwalnDO)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/analytic/live-agent/customer-rating.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.