> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/live-agent/customer-rating.md).

# Customer Rating

In the bottom left side of the ticket or when agents close a conversation with customers, the agent can add a rating for the customer to how agents feel about customer inquiries when the agent handles customer tickets etc.

![Agent Rate Customer](/files/GIGpXuCgjPU0BXjsXnoP)

If the agent submitted rating, you can view the report of customer rating in the **Analytic** > **Live Agent** > **Customer Rating**. You can view the number of ratings and the average rating score on the customer rating bar graph and table customer rating of every ticket given by the Agent. 

![Customer Rating](/files/zigzLzd3N8aqxBwalnDO)