# Upload

When you are assigned to register several or even many users, it will take quite a long time if you register and input one user at a time. This feature allows by makes it easy for you to add multiple users at one time using file uploads.

First, you need to download the template file in the upper right corner. This template that you will use to enter user account information to upload in the 3Dolphins application.

![Download Template](/files/p5sMJYvusAxlY3DsJro0)

Open the downloaded user template file. Then, enter the information required like identity number, email, first name, nick name, etc.

Please enter ‘Language’, ‘Role’, ‘Group’ and ‘Privileges’ according to the writing in the 3Dolphins application (e.g. If in the 3Dolphins apps the Group is written in capital letters, then you also need to enter the name of the group in template file using capital letters).

![Upload User Template](/files/dEjfBeuGKJxq13pidklr)

If the file is already, click the **'Choose'** button to upload the file, and 3Dolphins will redirect you to find the file in the local. Select the file and click the 'open' button.

![Upload File](/files/GPyf2dUNS0WBO7qzkqKf)

Wait for the user data upload process to succeed.

![Upload Status](/files/c9DWVllAxUQLTwbLUult)

If the user data upload is successful, you will see a success notification pop-up as shown below.

![Success Notification](/files/LQnB4Y2R7ee8m9jRFbsF)

After file upload success, you should view the upload user's results screen on the user list page. Type the username in the search field and press the ‘Enter‘ button, then you will see the name of the suggestion. Select the suggestion name and the user will display as shown below.

![User List](/files/0Wv54E7E8DJNkz3obB5Y)

However, if user data upload fails, you will see an error notification pop-up as shown below. 

![Error Notification](/files/ysmv41BecpXtbIQAZwDb)

The error message appears because there is a case sensitivity in the language, Role, Group, and Privilege field. It could be the input data is wrong or empty. if the email already exists can be another reason.

![Error Notification](/files/1AvuShyXo1168iIe8TCy)

Or, the invalid type document that you upload.

![Invalid Type](/files/JXw52ji7Pj9IOEI9i7G6)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/administration/user-management/upload.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.